Refund Policy

This Refund Policy explains how cancellations and refunds work for ApplyLift (the Service). It applies to our paid plans and to any AI credits included with them.

The free plan

The CV builder is free to use on the free plan, with up to 10 resumes, 10 cover letters and unlimited downloads. There is nothing to pay and nothing to refund.

Paid subscriptions

Paid plans are offered as recurring subscriptions billed through our third-party payment provider, which may act as the merchant of record. That provider handles billing, applicable taxes, and receipts on our behalf.

Cancellation

You may cancel a subscription at any time. Cancellation stops future renewals; your plan remains active until the end of the current billing period, after which it will not renew. We do not provide partial refunds for time remaining in a billing period unless required by law.

Refund eligibility

If you are unhappy with a paid plan, contact us within 14 days of a charge and we will review your request. Where applicable consumer law gives you a right to a refund, you will receive it. Outside those cases, refunds are granted at our reasonable discretion, for example for a clear billing error or a duplicate charge.

How to request a refund

Email support@applylift.com from the address associated with your purchase, including the date and amount of the charge. We aim to respond within a few business days.

Chargebacks

If you believe a charge is incorrect, please contact us first so we can resolve it quickly. Starting a chargeback without contacting us may result in suspension of your access while the matter is investigated.

Changes to this Policy

We may update this Refund Policy, for example when our paid offerings change. Changes will be reflected by updating the date at the top of this page.